Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Terms Deal Academy ("Terms Deal Academy," "we," "us," or "our") collects, uses, and protects your information when you visit termsdealacademy.com or use our training programs, agent dashboard, and related services. By using our services, you agree to the practices described here.

1. Information We Collect

We collect information you give us directly and information that is gathered automatically as you use the services:

• Account and contact details such as your name, email address, and phone number.
• Payment information that you submit at checkout. Card numbers and billing details are collected and processed by our third-party payment processors. We do not store full card numbers on our own servers.
• Usage data such as pages viewed, lessons completed, login times, device and browser type, IP address, and how you interact with the dashboard.
• Communications you send to us, including support requests, form submissions, and messages.

2. How We Use Your Information

• Provide, operate, and maintain the training programs and dashboard.
• Process payments, confirm enrollment, and manage your account.
• Track program activity, including for refund eligibility under our Terms and Conditions.
• Respond to your questions and provide customer support.
• Send transactional messages, updates, and, where permitted, marketing communications.
• Improve our content, tools, and user experience.
• Detect, prevent, and address fraud, abuse, and security issues, and comply with legal obligations.

3. Cookies and Analytics

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the services are used. We may also use analytics tools that collect usage information to help us measure and improve performance. You can control cookies through your browser settings, though disabling them may affect how the services work.

4. How We Share Information

We do not sell your personal information. We share it only with service providers who help us run the business, and only as needed for them to perform their work. These include:

• Clerk for account authentication and login.
• Stripe and Stan for payment processing and billing.
• SignalWire for phone and messaging communications.
• Email service providers for transactional and marketing email delivery.

We may also disclose information when required by law, to protect our rights or the safety of others, or in connection with a merger, acquisition, or sale of assets. Each provider handles data under its own privacy terms.

5. Data Retention

We keep your information for as long as your account is active and as needed to provide the services, meet legal and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take steps to delete it or de-identify it.

6. Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security, but we work to protect your data and to respond appropriately if an issue occurs.

7. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, update, or delete your personal information, or to object to or limit certain uses. You can update most account details by signing in, or you can contact us to make a request. You may also opt out of marketing email by using the unsubscribe link in those messages. We will honor requests as required by applicable law.

8. Children's Privacy

Our services are intended for adults 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the services after changes are posted means you accept the updated policy.

10. Contact

If you have questions about this Privacy Policy or your information, contact us at [email protected] or by phone at (888) 272-0260.